Jeremy Cleland.

Director - Senior Software Engineer

Gray Matter Resources

• Bringing hands-on AI engineering, software development, and U.S. Army Special Operations experience to Gray Matter Resources.
• Applying experience in agentic AI workflows, LLM applications, API integrations, and practical software development, with an emphasis on reliable behavior, traceable outputs, and human oversight.

Gray Matter Resources develops CortX and CortX Lens for intelligence and analysis that preserves context and connects findings to their sources.

Medical Innovation Officer

VetClaims.ai · Remote

• Developed and shipped prototypes and production agentic systems for veteran disability-benefits workflows in two-to-four-week cycles.
• Built multi-agent architectures with tool-calling loops, session memory, and MCP-style integrations that replaced manual handoffs with reliable AI-enabled workflows.
• Delivered clinical-evidence pipelines, claims automation, and model-assisted nexus-letter tooling with human review for high-stakes decisions.
• Applied prompt evaluation and code-review practices for reliability and controllability while collaborating on product requirements.

AI Engineer & Graduate Research Assistant

University of Michigan-Dearborn · Dearborn, MI

• Developed ML pipelines for sepsis detection, NLP classification, and reinforcement-learning optimization.
• Supported model deployment, retraining, and versioning with Python, FastAPI, MLflow, and Docker.
• Built evaluation harnesses and optimized models with ONNX and quantization for efficient inference.

Special Forces Medical Sergeant

U.S. Army — 7th Special Forces Group (Airborne) · Global

• Completed two deployments to Colombia and two deployments to Afghanistan as a U.S. Army Special Forces Medical Sergeant (18D).
• Served as the Special Forces Medical Sergeant (18D) on an embassy assignment.
• Developed GIS-enabled medical evacuation and logistics tools using Palantir and Google Earth, supporting field tracking and geospatial decision-making.
• Developed and delivered tactical medical training for Special Forces medics across six multinational units.

Special Operations Combat Medic / Training

U.S. Army

• Special Operations Combat Medic / Training, U.S. Army.

Combat Medic

U.S. Army · Germany & CONUS

• Provided frontline medical support and clinic care across Europe.
• Streamlined clinic workflows with digital record keeping, reducing wait times 20 percent.

M.S. in Artificial Intelligence

University of Michigan-Dearborn · Dearborn, MI

• Concentration: Machine Learning.
• Coursework: advanced ML, deep learning, NLP, Quantum Computing, algorithm analysis, pattern recognition, AI ethics, computer vision.

Certificate – Advanced Software Development with JavaScript

Code Fellows · Seattle, WA

• Six-month VET TEC-funded immersive program.
• Projects: RESTful APIs, React front-ends, CI/CD with Docker.

B.S. in Liberal Arts (summa cum laude)

Excelsior University · Albany, NY

• 4.0 GPA; emphasis on data analysis & critical thinking.