Jeremy Cleland · Agentic AI

Agentic AI & Intelligence Systems

Director -
Senior Software
Engineer.

at Gray Matter Resources

I build AI-enabled software for complex, real-world problems, with a focus on agentic AI and intelligence systems.

Engineering with context

Hands-on AI engineering. An M.S. in Artificial Intelligence. A career shaped by service as a Special Forces Medic.

At Gray Matter Resources, I bring hands-on software engineering, applied AI, and Special Operations experience to problems where the quality of information matters.

An architectural diagram of an agentic system. A dense network of retrieval, tools, evaluation, and routing simplifies into one workflow that acts on its own and escalates to human judgment when the decision is consequential.

Agents / Retrieval / EvaluationPython · FastAPI · PyTorch

01 / Selected work

From complex workflows
to working systems.

All projects
01Experimental

Incident Lab

Built a local incident investigator with real MCP tool calls, evidence-linked proposals, approval-gated simulation, and inspectable recorded evaluations.

class IncidentAgent:
    def evaluate(self, trace):
        return eval_metric(trace.evidence)
MCPLocal inferenceEvaluation
Read case study : Incident Lab

02 / Recent writing

Notes on agents,
veterans, and applied ML.

All writing

03 / Learn

Study guides
and flashcards.

All learn

04 / Craft

Skills in
practice.

  • PythonAdvanced

    Agents, pipelines, and evaluation harnesses.

  • Tool calling & MCPAdvanced

    Incident Lab and production claims workflows.

  • Agent orchestrationAdvanced

    Multi-agent graphs with human review points.

  • EvaluationAdvanced

    Recorded traces, test cases, and failure inspection.

  • PyTorchAdvanced

    PlantDoc, HMER, and other applied-ML work.

  • FastAPIIntermediate

    Service interfaces around retrieval and tools.

  • SQLIntermediate

    Evidence stores and evaluation datasets.

  • DockerIntermediate

    Reproducible training and inference environments.

Path

  1. Current

    Director - Senior Software Engineer

    Bringing hands-on AI engineering, software development, and U.S. Army Special Operations experience to Gray Matter Resources.

  2. August 2025 – May 2026

    Medical Innovation Officer

    Developed and shipped prototypes and production agentic systems for veteran disability-benefits workflows in two-to-four-week cycles.

  3. 2023 – 2025

    M.S. in Artificial Intelligence

    University of Michigan-Dearborn. Graduate research on applied ML pipelines.

  4. 2014 – 2022

    Special Forces Medical Sergeant

    U.S. Army 7th Special Forces Group (Airborne). Two deployments to Colombia and two deployments to Afghanistan.

Full background

05 / Engineering approach

Build for the people
who depend on it.

01

Understand the workflow

Work with domain experts to define the task, the evidence, and where human judgment belongs.

02

Connect the right tools

Build retrieval and tool-calling workflows with clear interfaces and deliberate review points.

03

Evaluate and improve

Use repeatable test cases, inspect failures, and iterate on reliability through actual use.

06 / Background

Engineering shaped
by responsibility.

I am Director - Senior Software Engineer at Gray Matter Resources. My background includes agentic systems for clinical-evidence and benefits workflows at VetClaims.ai, and ML pipelines as a graduate research assistant at the University of Michigan-Dearborn.

I completed my M.S. in Artificial Intelligence in 2025. I retired from the U.S. Army in 2022 after serving as a Special Forces Medical Sergeant.

More about my background

Let’s connect

Useful AI starts with
a real problem.

Based in Michigan. Connect about agentic AI, software engineering, and the people using what we build.

Get in touch