About Jeremy

Technical work.
Human context.

I build AI-enabled software for complex, real-world problems. As Director - Senior Software Engineer at Gray Matter Resources, I focus on practical engineering, reliable behavior, traceable outputs, and human oversight.

My background

I am Director - Senior Software Engineer at Gray Matter Resources and a retired U.S. Army Special Forces Medical Sergeant. I bring together hands-on software development, applied AI, and the operational perspective of someone who has relied on people, information, and systems in high-stakes environments.

My technical experience includes agentic AI, LLM applications, workflow automation, API integrations, and AI-enabled product development. I care about how a system handles uncertainty, uses evidence, works with existing tools, and keeps people in control of consequential decisions.

As Medical Innovation Officer at VetClaims.ai from August 2025 to May 2026, I developed agentic systems for clinical-evidence and benefits workflows. I combined hands-on engineering with product collaboration, delivering prototypes and production systems in short cycles.

Before transitioning into technology, I served with 7th Special Forces Group (Airborne) and retired from the U.S. Army in 2022. That experience continues to shape my approach to engineering: understand the mission, question assumptions, work across disciplines, and stay accountable to the people using what I build.

I hold an M.S. in Artificial Intelligence, with a Machine Learning concentration, from the University of Michigan-Dearborn (2025). My focus is practical: turn fragmented information into useful context, reduce unnecessary work, and build software that supports better decisions.

Skills

Skills & tools.

  • PythonAdvanced

    Agents, pipelines, and evaluation harnesses.

  • Tool calling & MCPAdvanced

    Incident Lab and production claims workflows.

  • Agent orchestrationAdvanced

    Multi-agent graphs with human review points.

  • EvaluationAdvanced

    Recorded traces, test cases, and failure inspection.

  • PyTorchAdvanced

    PlantDoc, HMER, and other applied-ML work.

  • FastAPIIntermediate

    Service interfaces around retrieval and tools.

  • SQLIntermediate

    Evidence stores and evaluation datasets.

  • DockerIntermediate

    Reproducible training and inference environments.

Path

Career path.

  1. Current

    Director - Senior Software Engineer

    Bringing hands-on AI engineering, software development, and U.S. Army Special Operations experience to Gray Matter Resources.

  2. August 2025 – May 2026

    Medical Innovation Officer

    Developed and shipped prototypes and production agentic systems for veteran disability-benefits workflows in two-to-four-week cycles.

  3. 2023 – 2025

    M.S. in Artificial Intelligence

    University of Michigan-Dearborn. Graduate research on applied ML pipelines.

  4. 2014 – 2022

    Special Forces Medical Sergeant

    U.S. Army 7th Special Forces Group (Airborne). Two deployments to Colombia and two deployments to Afghanistan.

Experience

Where I’ve contributed.

Current

Director - Senior Software Engineer

Gray Matter Resources

Bringing hands-on AI engineering, software development, and U.S. Army Special Operations experience to Gray Matter Resources.

Gray Matter Resources develops CortX and CortX Lens for intelligence and analysis that preserves context and connects findings to their sources.

August 2025 – May 2026

Medical Innovation Officer

VetClaims.ai

Developed and shipped prototypes and production agentic systems for veteran disability-benefits workflows in two-to-four-week cycles.

January 2024 – December 2025

AI Engineer & Graduate Research Assistant

University of Michigan-Dearborn

Developed ML pipelines for sepsis detection, NLP classification, and reinforcement-learning optimization.

2014 – 2022

Special Forces Medical Sergeant

U.S. Army — 7th Special Forces Group (Airborne)

Completed two deployments to Colombia and two deployments to Afghanistan as a U.S. Army Special Forces Medical Sergeant (18D).

2011 – 2014

Special Operations Combat Medic / Training

U.S. Army

Special Operations Combat Medic / Training, U.S. Army.

2008 – 2011

Combat Medic

U.S. Army

Provided frontline medical support and clinic care across Europe.

Frequently asked questions

Who is Jeremy Cleland?
Jeremy Cleland is Director - Senior Software Engineer at Gray Matter Resources, an agentic AI engineer, and a retired U.S. Army Special Forces Medical Sergeant (Green Beret). He holds an M.S. in Artificial Intelligence from the University of Michigan-Dearborn (2025).
What does Jeremy Cleland do?
He brings hands-on software engineering, applied AI, and Special Operations experience to Gray Matter Resources. His background includes agentic AI workflows, LLM applications, API integrations, and evaluation, with an emphasis on reliable behavior, traceable outputs, and human oversight.
What areas does Jeremy Cleland work in?
Jeremy Cleland works in agentic AI, defense technology, healthcare AI, veterans-focused applications, and applied machine learning.
Is Jeremy Cleland a Green Beret?
Yes. Before his AI career, Jeremy Cleland served in the U.S. Army as a Special Forces Medical Sergeant (18D), including service with 7th Special Forces Group (Airborne).
Where did Jeremy Cleland study artificial intelligence?
He earned an M.S. in Artificial Intelligence, with a Machine Learning concentration, from the University of Michigan-Dearborn in 2025.
Where is Jeremy Cleland based?
Jeremy Cleland is based in Michigan, United States.

Let’s connect

Useful AI starts with
a real problem.

Based in Michigan. Connect about agentic AI, software engineering, and the people using what we build.

Get in touch